Arrival Information

Apartment: WI-NBS21
‍
Address: Nettelbeckstraße 21
65195 Wiesbaden
Location: 1st upper floor right
Keysafe: 1.OG-Rechts
(Received after registration!)

Access Information:
‍
1. Open letterbox
2. Enter code in key safe
3. Pull the switch down and open key safe
4. Remove key ring
5. Close the flap and adjust the numerical code
6. Stairs up to the 1st floor
7. Door on the right-hand side labelled 'André Tretter' done

WIFI Password

NETWORK: rs24_NBS
PASSWORD: rs24_NBS21_Guest

PARKING INFORMATION

The apartment NBS21 does not have any parking permits on the property.

HOUSE RULES & REGULATIONS


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1. Early check-in or late check-out is possible for a fee upon availability. Guests who stay beyond the agreed check-out time or delay our cleanings are liable for all resulting costs and expenses.
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2. Smoking, parties and excessive noise are not allowed, not even on balconies or in common areas (e.g. hallways).

Violations of the smoking ban attract a fee of
250€
plus the cost of special cleaning and damage repair.

3. Commercial photography/videography without written permission and illegal activities are strictly prohibited.

4. Guests whose number exceeds that indicated in the reservation are not allowed. We charge 30€ per night of the reservation for each unauthorized guest.

5. Animals are not allowed. Violations of our animal policy may result in a separate cleaning fee. Guests with assistance animals are requested and contacted prior to their stay.

6. Guests are responsible and liable for the cost to replace lost keys, key cards, remotes or parking passes.

7. Noise level measurement systems may be installed in the apartments to monitor excessive noise levels. Video surveillance may be installed in public areas.

8. Guests are fully responsible and liable for any damage or loss to the premises and facilities. Guests must report any damage to our customer service department.

WASH & DRY

A washing machine and a dryer are available in the kitchen.

APARTMENT INFORMATION



With us you will find everything for a pleasant and relaxing stay as a self-caterer.
All those who are looking for a place to stay for a shorter or longer period of time are exactly right with us.
Welcome to our apartment!

‍Our service for you:‍

  • Linen cleaning such as bed linen, towels and shower mats after each guest change.
  • Garbage cans are available in the courtyard.
  • The thorough final cleaning takes place after each guest change and isbased on the offered hygienic requirements.
  • All operating costs such as water, electricity, garbage, heating and internet included.
  • Small guest gifts.

‍Equipment:‍

  • Single beds and high quality bed linen
  • Smart-TV and free internet (WLAN)
  • Own kitchenette with complete kitchen equipment such as toaster, coffee maker, microwave, hotplates, pots, dishes, various glasses, etc...
  • Free standing refrigerator with freezer compartment.
  • One closet per room for 2 personsPrivate bathroom with shower and toilet.
  • Bed linen and all towels, as well as shower mats are provided.

‍Location:‍

  • Information about parking can be found on the separate informationsheet.
  • Stores for daily needs within walking distance.

When the key is lost ...

... send an e-mail to booking@relaxstay24.com
or call +49 171 9217509
and ask for the 'SERVICE' key safe.

Write the following information in the e-mail or have it ready:
- Apartment number;
- Mobile number;
- Email.

In case of loss we charge a fee of 150€.

Thank you for choosing us!